Privacy Notice
Who we are
Class A People Limited (“CAP”, “we”, “us” or “our”) is responsible for how your personal information is collected, used and protected.
Company number: 16941251
ICO registration number: ZC257050
Email: hello@classapeople.com
CAP provides digital resources and an ADHD screening and referral pathway. Our healthcare partner, A&R Priority Healthcare Ltd (“Priority Healthcare”), is an independent clinical provider responsible for its own medical assessments, diagnoses and treatment. CAP does not provide medical advice, diagnosis or treatment.
What information we collect
Depending on how you use our website and services, we may collect your name, email address, telephone number, purchase details, payment records and any information you choose to share when contacting us. If you use our ADHD pathway, we may also collect your screener responses, consent preferences and limited information about your referral or progress through the pathway.Your screener responses may contain sensitive information about your physical or mental health. Under UK data protection law, this is known as special category personal data and receives additional protection. We may also collect technical information about how visitors use our website, including through cookies and similar technologies.
How and why we use your information
We only collect and use personal information where we have a lawful reason to do so.
We use your information to:
Provide digital products and services: To process purchases, deliver audio resources and manage customer enquiries. We rely on our contractual obligations or legitimate interests, as appropriate.
Operate our ADHD pathway: To provide screening, communicate with you and arrange referrals to Priority Healthcare. We rely on your consent for screening and the sharing of health information, with explicit consent where required for special category data.
Manage referrals and business records: To maintain necessary administrative, referral and financial records. We rely on our legitimate interests in running the business and our legal obligations.
Send marketing communications: To share updates, resources or offers where you have chosen to receive them. We rely on your consent.
Protect and maintain our services: To keep our website secure, manage our systems and comply with applicable laws. We rely on our legitimate interests and legal obligations.
Where we rely on legitimate interests, these include responding to enquiries, administering referrals, protecting our systems and maintaining accurate business records.Marketing is always optional. We will never use your ADHD screener answers or health information for marketing purposes. You are not required to provide personal information, but certain services cannot operate without it. For example, we cannot provide a screener result or arrange a referral without the necessary information and consent. If you complete our ADHD screener, your responses are used to provide a screening result. This is not a medical diagnosis. If you choose to continue through our pathway and provide the necessary consent, we share your screener answers and relevant contact details with Priority Healthcare.
Priority Healthcare is an independent data controller responsible for the personal information it receives and processes as part of its healthcare services. We may receive limited administrative updates about your referral where necessary to manage the pathway. We do not make clinical decisions about your care.
Who we share information with
We only share personal information where necessary to provide our services, operate our business or meet our legal obligations. This may include Priority Healthcare, our website and payment providers, Microsoft 365 and other service providers supporting our business operations. We may also share information with professional advisers, regulators or relevant authorities where required or permitted by law. Service providers processing information on our behalf are required to protect it and use it only for authorised purposes. We do not sell your personal information.
Where your information is stored
We use established technology providers, including Microsoft and Squarespace, to support our website and business operations. Some information may be stored or accessed outside the UK. Where international transfers take place, we ensure appropriate protections are in place in accordance with UK data protection law.
How long we keep your information
We only keep personal information for as long as necessary. ADHD screener responses are retained for nine months following a referral to Priority Healthcare. Where no referral takes place, the intended retention period is nine months from completion of the screener. We retain necessary purchase, referral and financial records for as long as required to meet our legal, accounting and administrative obligations. Marketing information is kept until you unsubscribe or withdraw your consent. We may retain limited details to ensure you are not contacted again. Deleted information may remain in secure system backups for a limited period, normally no longer than three months.
Your rights
Under UK data protection law, you have rights concerning your personal information. Depending on the circumstances, you can request access to your information, ask us to correct or delete it, restrict or object to certain uses, or request a portable copy. You can withdraw consent at any time where consent is our lawful basis for processing. This will not affect any processing already carried out lawfully or information we must retain for legal reasons. We do not use solely automated decision-making to make decisions about you that have legal or similarly significant effects.
To exercise your rights or ask a question about your information, contact hello@classapeople.com
To unsubscribe from marketing, use the unsubscribe option in our emails or contact unsubscribe@classapeople.com
Cookies
Our website uses cookies and similar technologies to support its operation and functionality. Some are necessary for the website to work. Where consent is legally required for other cookies, we will ask for your permission before using them. You can manage your preferences through our website's cookie settings, where available.
Complaints
If you have concerns about how we handle your personal information, please contact hello@classapeople.com
We will acknowledge data protection complaints within 30 days, investigate them appropriately and respond without undue delay.
You also have the right to complain directly to the Information Commissioner's Office (ICO).
Website: www.ico.org.uk
Telephone: 0303 123 1113
Changes to this notice
We may update this notice when our services or the way we handle personal information change. The latest version will always be available on our website.