Terms & Conditions
Last updated: 2 November 2026
1. About Class A People
Class A People Ltd (“CAP”, “we”, “us” or “our”) provides original digital audio resources and access to an independent ADHD assessment and treatment pathway.
These Terms & Conditions explain the conditions of purchasing our products, accessing our services and using our website.
Class A People Ltd is registered in England and Wales.
Company number: 16941251
Contact: hello@classapeople.com
2. Digital Products
Our digital audio resources are original works created to inform, educate and encourage personal reflection. All prices are displayed before purchase. Payment is required in full before access is provided.
Following a successful purchase, you will receive access to your audio through the delivery method stated at checkout. If you experience any problems accessing your purchase, please contact hello@classapeople.com.
3. Refunds and Cancellations
Our audio resources are digital products delivered electronically. Under UK consumer law, you normally have 14 days to cancel a digital purchase. However, this right ends once supply begins if you have expressly agreed to receive immediate access and acknowledged that doing so means losing your right to cancel. Where these conditions have been met, we cannot offer refunds simply because you have changed your mind. If your purchase is faulty, inaccessible or not as described, please contact us so we can resolve the issue. Nothing in these terms affects your statutory consumer rights.
4. ADHD Assessment and Treatment Pathway
CAP provides an ADHD screening and referral pathway in partnership with A&R Priority Healthcare Ltd (“Priority Healthcare”), an independent healthcare provider. Our online screener is free to complete and is intended to help adults consider whether a clinical ADHD assessment may be appropriate. The screener is not a diagnostic assessment and does not confirm or rule out ADHD. If you choose to continue, you may be offered an introductory consultation with a clinician before deciding whether to proceed with further assessment or treatment. All clinical consultations, assessments, diagnoses, prescribing and treatment are provided independently by Priority Healthcare. Clinical services are subject to the provider's own fees, booking conditions and cancellation terms, which should be made available before you book. Completing the CAP screener or attending an introductory consultation does not guarantee a diagnosis, eligibility for medication or any particular treatment outcome. CAP remains responsible for the services it provides. Priority Healthcare is responsible for the clinical services it supplies.
5. Intellectual Property
All original content published by CAP, including audio recordings, written material, branding and creative resources, is owned by Class A People Ltd or its respective rights holders. Purchasing a digital product grants you access for personal, non-commercial use only. You may not copy, reproduce, distribute, resell, publish or share purchased content without our written permission, except where permitted by law. Unauthorised use of our intellectual property may result in legal action.
6. Website and Service Availability
We take reasonable care to ensure our website, products and services are accurate, accessible and functioning properly. Occasionally, access may be interrupted by maintenance, technical difficulties or circumstances outside our reasonable control. We may update our website, products and services when necessary, without affecting the rights of customers who have already made purchases. You agree not to misuse our website or interfere with its operation.
7. Liability
We take reasonable care in providing our products and services but cannot guarantee particular personal or clinical outcomes from using our resources. We are responsible for foreseeable losses caused by our breach of these terms or failure to exercise reasonable care and skill. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded. Your statutory consumer rights remain unaffected.
8. Changes to These Terms
We may update these Terms & Conditions to reflect changes to our services, business operations or legal requirements. The latest version will always be available on our website. Changes will not retrospectively remove rights relating to purchases already made. These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply where you live.